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Warranty Terms
The manufacturer warrants all models of the {product} to be free from defects in material and workmanship under normal use and service as specified within the operator's manual. The manufacturer shall repair or replace the unit within {Term shown on chart below} from the original date of shipment after the unit is returned to the manufacturers factory, prepaid by the user, and the unit is disclosed to the manufacturers satisfaction, to be thus defective. This warranty shall not apply to any unit that has been repaired or altered other than by the manufacturer. The aforementioned provisions do not extend the original warranty period of the unit which has been repaired or replaced by the manufacturer. Batteries are not covered by warranty.
The manufacturer assumes no liability for the consequential damages of any kind through the use or misuse of the {product} by the purchaser or others. No other obligations or liabilities are expressed or implied. All damage or liability claims will be limited to an amount equal to the sale price of the {product}, as established by the manufacturer.
Warranty Periods by Product
Product
Term
AE4600: Solar Gain Low E Coating Detector 1 Year
HL1040: Infrared Heat Lamp Assembly 90 Days
MG1500: MIG Glass & Air Space Laser Gauge 1 Year
MT1575: Noncontact Thermometer w/ laser 6 Months
PR3400: Beamsplitter Pro (Solar, UV & VLT) 1 Year
SD2400: Spectrum Detective (Solar, UV & VLT) 1 Year
SP2065: Solar Transmission & Power Meter 90 Days
UV1365: UV Transmission & Power w/ Temperature 6 Months
VP1165: Tint Meter (VLT) w/ Temperature 6 Months
WP4500: Window Energy Profiler (SHGC, IR, UV & VLT) 1 Year
Repairs and Recals
Please contact us before sending a product for repair or recalibration. This will help us expedite the process and get the product back to you more quickly.
Return Policy
• All product returns are subject to a 20% restocking fee. Returned special order items will be subject to a higher restocking fee.
• Please do not send a product back without contacting us first.
• We will not accept any used or disassembled products.
• Other restrictions may apply.